Property Management Consultant Thousand Oaks California, Property Knowledge Background

Phone: 818-889-4426
Chris Johnson
Property Management Consultant 12-15-04
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INTERPRETATION OF THE GOVERNING DOCUMENTS, CREATING AND IMPLEMENTING RULES, POLICIES, AND PROCEDURES

The majority of the many Associations that I’ve managed simply continue to do things the way they have always been done, Members of the Board assume that it must be correct. I’ve found that assumption to be erroneous more often than not. It is a matter of correctly interpreting the Association’s duties and responsibilities, which is not a simple matter for the average volunteer with any background in matters of this nature. Often the Association takes responsibility for maintenance that is rightfully the Owner’s, correctly creating policies and procedures in this regard save money. If the Association receives and comprehends the Reserve Study and sticks to the recommended maintenance schedules therein, the maintenance is done to each common component throughout the complex at the same time, which results in dramatic savings.

Often custom documents are required to deal with such issues as Owners effecting improvements to the common areas. The changes might be for the betterment of the community but then who’s responsible for the maintenance if the Owner neglects the change or sells the property. There are methods of holding Owners accountable in perpetuity if properly documented and the results benefit everyone.

The Board of Directors is empowered to implement rules and regulations when necessary but there are guidelines that dictate the enforceability of these additions or changes. A simple example is the rule that mandates dogs have a leash on at all times when in the common area, this rule has been abused by residents that put a leash on the pet and then let it run free. Simply adding the word “held” eliminates this loophole, verbiage is very important as is foresight and experience with those that tend to violate the principles. In every Association there are residents that should not be living in a place where there are rules and there is always a best way to deal with such individuals. My experience will allow me to provide the best method of wording rules so that they have no loopholes and apply to more than one specific issue or future issues that are similar. Pets, parking, and maintaining the appearance of the unit's exclusive use areas are all difficult to effectively enforce unless you have found the best means of doing so. Noise and nuisance residents are also tough to resolve unless the guidelines are very clear. I can provide testimony of the effectiveness of methods of resolution from past Board Members who will agree that my work provided desired results efficiently.

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